Q: When will my order arrive?
A: Typically orders will arrive within 2-6 weeks depending on location of the buyer but in some very rare circumstances it may take longer. If you recently ordered you may contact us: https://ogreatgames.com/pages/contact-us for the status of your order.
Q: What condition is the item in and what does it come with?
A: For video games assume it is the item is disc(s), or cartridge(s) with no case or manual, unless it is specifically written to be included in the “general condition” part of the item's description. For all other consoles/accessories/electronics or anything else the “general condition” section tells what the item comes with.
Q: What is your return policy?
A: Our typical return policy is to allow for returns up to 90 days after the package arrives at the purchaser's location. Also for full details of the return policy view it here: https://ogreatgames.com/pages/shipping-and-return-policies
Q: How do I make a return?
A: You must contact us for the proper return address: https://ogreatgames.com/pages/contact-us. And then we can give the proper return address for your item. We will give a free return shipping label or equal solution regarding any possible return.
